Terms and conditions

General

Galito’s Holdings and its subsidiary companies (‘Galito’s’) provides its websites for informational purposes only. By using the site, you agree to follow the terms and conditions outlined in this document; should you disagree, please cease usage of the Galito’s site.

Site content disclaimer

While we strive to display reliable and complete content, certain errors and inaccuracies may occur within the site materials. Galito’s is not responsible for any such erroneous or insufficient content, nor are we responsible for any damage that the website may cause due to occurrences such as misstatements, omissions or viruses, amongst others. Similarly, we are not responsible for the content of or damages that may be caused by any sites that Galito’s websites may link to.

Trademarks

Galito’s websites contain many trademarks protected under law. These trademarks are the property of Galito’s and may not be reproduced or copied without our express written permission. This also applies to the content and design of the sites.

Information submissions

Any information submitted through the websites to Galito’s will become and remain the property of Galito’s without any compensation to the submitter or creator. We assume no liability for the legality or copyright of the information submitted.

Products and Promotions

Certain products or promotions are only redeemable at participating Galito’s restaurants in South Africa.
Galito’s reserve the right to amend or stop a promotion at any time.
Certain offers are limited to one per customer or have a minimum order applied, per participating restaurant, within the specified period.
Portion weights are raw weights.
All visuals are suggested servings only.
All offers available while stocks last.
Prices are subject to change without prior notice.
All prices include VAT.
Should you be allergic to any food items, please request information regarding the ingredients before placing an order.
Some food items have traces of nuts and sesame seeds, and are made using dairy products and wheat gluten.
All food items are prepared in the same kitchen.
Pre-packaged beverage sizes are subject to change with limited notice. Galito’s Holdings will not be held responsible for a variation in marketing as a result of the supplier change.
E&OE

Delivery

Each restaurant has a designated delivery area that is indicated on the Site for each particular restaurant in relation to where an order is placed. Only deliveries within the designated delivery area of 3km from the restaurant are accepted. If the delivery area is not specifically mentioned on the Site in relation to the particular restaurant that the order is placed, such area is deemed not to be included in the designated delivery area for that particular restaurant. Galito’s reserves the right not to delivery any goods to an area outside of the designated delivery area. However, Galito’s may, at its sole discretion, elect to deliver goods to area outside of the designated delivery area, subject to a reasonable delivery fee. In order to calculate the distance from the restaurant to the user for the purposes of determining whether delivery applies will be calculated as the ‘as the crow flies’ distance calculated from the restaurant ordered from, to the first point of entry (i.e. security gate). The calculation for determining the delivery will be based on the actual kilometres travelled ‘door to door’.
Galito’s strives for the highest quality and therefore certain menu items might not be available for delivery.
Orders of 10 (ten) or more meals, whether they are ordered by a single user or multiple users acting in conjunction with one another, may be excluded from delivery or certain of the delivery Terms & Conditions might not apply.
Delivery times may be affected due to bad weather, traffic conditions and/or any other unforeseen circumstances.
We will be standardising our delivery terms and conditions across all our restaurants nationally from 1 February 2019.

Cost & Payments

All extras will be charged for.
All prices shown are inclusive of VAT at the standard rate.
Prices are subject to change without prior notice.
The payment choices are either cash or debit/credit card (VISA/MasterCard) for orders via the App, the Site or via the Steers contact centre.

APP Terms of use

The Galito’s software application (the “App”) is available for download from various app restaurants on compatible electronic devices. The App enables users to order and purchase food and beverages from any of the participating Galito’s restaurants. As an alternative to placing an order via the App, orders can also be placed online via order.galitos.com (the “Site). These terms and conditions (“Terms and Conditions”) govern the ordering, sale, delivery and collection of Food, and the use of the App, online ordering and Telephone Service. These Terms and Conditions are binding and enforceable against every person that accesses or uses the App, the Site or Telephone Service, including without limitation each user who registers as contemplated below By using the App, the Site or Telephone Service, you acknowledge that you have read and agree to be bound by these Terms and Conditions. You must not use the App, the Site or Telephone Service if you do not agree to the Terms and Conditions. These Terms and Conditions apply to users who are consumers for purposes of the Consumer Protection Act 2008. These Terms and Conditions contain provisions that appear in similar text and style to this clause and which –

may limit the risk or liability of Galito’s Holdings or a third party; and/or
may create risk or liability for the user; and/or
may compel the user to indemnify Galito’s Holdings or a third party; and/or
serve as an acknowledgement, by the user, of a fact.

Disclaimer

All trademarks, trade names, logos and graphics which are a part of the Galito’s’ website, menu or any other promotional material, apart from those that form part of entities not controlled by Galito’s Holdings and its subsidiary companies, remain the exclusive property of Galito’s Holdings and its subsidiary companies. Without prior written consent from Galito’s Holdings they may not be copied, distributed, reproduced or transmitted in any form or by any means, electronic or otherwise. Access to Galito’s Stores or call center may be suspended, temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond Galito’s Holdings’ reasonable control. Galito’s disclaims all liability for any malfunction, suspension or interruption of the App, the Site or hotline, including inaccessibility due to network problems. Reasonable efforts have been made to ensure that the website, our server and systems are virus-free but cannot guarantee that this is the case. It is recommended that virus protection software be utilised.

Privacy Policy

Galito’s Holdings and its subsidiary companies (‘Galito’s’) respects the privacy of all visitors to its online sites and facilities, and we consider it important that visitors are aware of how we handle any information collected about them. Safeguarding your privacy and the security of your personal information is of utmost important to us. Please take a few minutes to read the following policy so that you understand how we treat your personal information. As we continuously improve and expand our services, this policy might change, so please check it periodically. If you have questions about our privacy policy, please contact us or our affiliates. Galito’s Holdings and its affiliates,(“Galito’s”, “we,” “our,” “us”) respects your privacy and values your trust and confidence. This privacy policy applies to the online and mobile websites (www.galitos.co.za and order.galitos.com) (collectively the “Websites”) and the Galito’s mobile smartphone and tablet applications (the “Applications”) owned and operated by Galito’s Holdings and/or its affiliates. This privacy policy describes how Galito’s and/its affiliates collect and use the personal information you provide on our Websites and/or the mobile Applications. It also describes the choices available to you regarding the use of your personal information and how you can access and update this information.

Personal information collected

Galito’s only collects personal information such as your name and email address when it is specifically entered and submitted by the visitor. This information is retained only by Galito’s and is used solely to provide you with direct services such as promotional offers. The information will not be sold, transferred or disclosed to third parties.

Automatically collected information

Our web servers may automatically collect technical information that is not personally identifiable, such as your internet browser type and the pages you visit. This information is solely for aggregation purposes which we use to help improve the content of our site.

Links to other sites

Our sites may contain links to other sites and entities not controlled by Galito’s. This is for your convenience. We are not responsible for the content of these sites and suggest you review their respective distinct policies. This Privacy Policy is subject to change without notice. It is your responsibility to ensure you are aware of the current policy. If you do not agree with the policy, please do not use the site. Feel free to contact us if you have any questions regarding our policy.

Online advertising

Galito’s Holdings engages third parties that help us deliver our banner advertisements and other online communications. The third parties may collect and use information about Galito’s Holdings customers to help us understand the offers, promotions and types of advertising that are most appealing to our customers. The personal information they collect is aggregated and cannot be linked to a person. If you do not wish your personal information to be used in this way, please notify us.

Third party vendors, including Google and DoubleClick, show Galito’s’ ads on sites on the internet.
Third party vendors, including Google and DoubleClick, use cookies to serve ads based on a user’s prior visits to Galito’s Group’s website.
Users may opt out of Google and DoubleClick’s use of cookies by visiting the Google advertising opt-out page or by visiting the Network Advertising Initiative opt out page.

GALITO’S ONLINE ORDERING TERMS & CONDITIONS, PRIVACY POLICY AND TERMS OF USE OF WEBSITE

Galito’s International (Pty) Ltd, a private company registered in South Africa with registration number 2003/003045/07 and its various franchises (collectively “Galito’s” / “us” / “we”), operates fast food chicken outlets throughout South Africa under the name and style “Galito’s”.

This document sets out the terms and conditions (“Website Terms”) on which we, We provide our services and offer our products through our websites www.galitos.co.za and order.galitos.com and any mobile application through which you access our websites or services (together, “Website”). Please note that this includes any current or future version of our website, whether accessed through any current or future platform or device (including without limitation any mobile website, mobile application, affiliate website or related website for accessing our website or services that may be developed from time to time).

We use an agent, Yumbi (Pty) Ltd, reg. no. 2013/118566/07 to provide the website platform and to process the online orders. Yumbi forwards the orders to us to make delivery to you and maintains the Website.

The website user (”you”) must Website Terms carefully before using the Website or ordering any products from our Website, as your use of the Website and your purchase of any products offered on the Website is subject to these Website Terms. By ordering products via the Website, you agree to be bound by these Website Terms.

We reserve the right to change these Website Terms from time to time by changing them on this page.

ONLINE ORDERING TERMS & CONDITIONS

HOW TO MAKE AN ORDER AND HOW IT IS PROCESSED
- Once you have created your order from the menu of your chosen Restaurants you will be given the opportunity to submit your order by clicking on the “proceed”, “place my order” or similar button.
- We will provide you with an opportunity (a) to review the entire electronic transaction; (b) to correct any mistakes; and (c) to withdraw from the transaction, before finally placing any order.
- If at any time prior to you clicking on the “proceed”, “place my order” or similar button, you decide that you do not wish to proceed with your order, you should clear you order basket and then close the application window.
- On receipt of your order, we will begin processing your order and we will send you a notification by either SMS or email when your order has been received and if we are unable to process or deliver it for any reason.
- Where any payment you make is not authorised you will be returned to the previous page on the Website and we shall not be obliged to provide the goods or services.
- Please note that once you have paid for your order and your payment has been authorised you will not be able to cancel your order nor will you be entitled to a refund except in the circumstances set out in clause 5.
PRICE AND PAYMENT
- Prices will be as quoted on this Website. These prices include VAT but may exclude delivery costs, which will be added to the total amount due (if you opt for delivery instead of collection), where applicable.
- Prices are subject to change without prior notice.
- All prices include VAT.
- This Website contains a large number of menus and it is always possible that some of the menus may be incorrectly priced. If the correct price for an order is different from the price stated on the Website the Restaurant will normally contact you before the order in question is dispatched.
- Customer care is extremely important to us, therefore, if you are dissatisfied with the quality of food ordered through this Website due to it being defective in any way, we will assist you, where possible, in seeking either a replacement product or a refund, in our discretion, to a maximum amount equivalent to the value of the original order. An important part of our quality control process is that consumers provide ratings and feedback on the Website to reflect their experiences with restaurants. Please note that any complaint must be lodged with our customer care team within 48 hours of placing the order.
- All transactions must be paid in South African Rands (ZAR). Payment for all orders must be by credit or debit card as stated on this Website or in cash at the point of collection or delivery to you.
- A discount may apply to your order if you use a promotional code recognised by this Website and endorsed by Galito’s.
- Please note that from time to time there may be delays with processing payments and transactions; on occasion this may result in payments taking up to sixty (60) days to be deducted from your bank account or charged to your credit card.
PRODUCTS AND PROMOTIONS
- Certain products or promotions are only redeemable at participating Galito’s restaurants in South Africa.
- Galito’s reserve the right to amend or stop a promotion at any time.
- Certain offers are limited to one per customer or have a minimum order applied, per participating restaurant, within the specified period.
- Portion weights are raw weights.
- All visuals are suggested servings only.
- All offers available while stocks last.
- Should you be allergic to any food items, please request information regarding the ingredients before placing an order.
- Some food items have traces of nuts and sesame seeds and are made using dairy products and wheat gluten.
- All food items are prepared in the same kitchen.
- Pre-packaged beverage sizes are subject to change with limited notice. Galito’s will not be held responsible for a variation in marketing as a result of the supplier change.
DELIVERY
- Each restaurant has a designated delivery area that is indicated on the Site for each particular restaurant in relation to where an order is placed. Only deliveries within the designated delivery area of 3km from the restaurant are accepted. If the delivery area is not specifically mentioned on the Site in relation to the particular restaurant that the order is placed, such area is deemed not to be included in the designated delivery area for that particular restaurant. Galito’s reserves the right not to delivery any goods to an area outside of the designated delivery area. However, Galito’s may, at its sole discretion, elect to deliver goods to area outside of the designated delivery area, subject to a reasonable delivery fee. In order to calculate the distance from the restaurant to the user for the purposes of determining whether delivery applies will be calculated as the ‘as the crow flies’ distance calculated from the restaurant ordered from, to the first point of entry (i.e. security gate). The calculation for determining the delivery will be based on the actual kilometres travelled ‘door to door’.
- Galito’s strives for the highest quality and therefore certain menu items might not be available for delivery.
- Orders of 10 (ten) or more meals, whether they are ordered by a single user or multiple users acting in conjunction with one another, may be excluded from delivery or certain of the delivery and Terms & Conditions might not apply.
- Delivery times may be affected due to bad weather, traffic conditions and/or any other unforeseen circumstances.
ECTA PROVISIONS

The following information is provided in compliance with our obligations in terms of section 43 of the Electronic Communications & Transactions Act 2002:

any self-regulatory or accreditation bodies to which we belong or subscribe and the contact details of that body:
any code of conduct to which we subscribe and how that code of conduct may be accessed electronically by you;
our full names is Galito’s International (Pty) Ltd, registered in South Africa with registration number: 2003/003045/07
our current directors are: Louis Germishuys; Tane Bailey; Pieter Roux and Francois Rousseau
our current physical domicilium address is Block 4 Midrand Business Park, 563 Old Pretoria Main Road, Halfway House, our telephone number is 011 805 0040 and our email address is customercare@galitos.co.za
descriptions of the main characteristics of the goods or services offered are stated in our Menu;
the full prices of the goods or services, including transport costs, taxes and any other fees or costs are stated in our Menu and in the delivery charges statement;
the manner of payment is by way of a secure payment method of either a debit or credit card, with details entered online or by way of cash or credit or debit card at the store when collecting the order.
the terms of agreement, including any guarantees, that apply to the transaction are set out in clauses 5 of these Website Terms and these Website Terms may be accessed and stored electronically by you but may not be reproduced except for personal use;
the goods will be dispatched or delivered as set out in clause 4;
you can access and maintain a full record of the transaction under the “Your Account” tab on the Website at any time for a period of 12 months after the transaction;
our return, exchange and refund policy is set out in clause 5;
we do not subscribe to an alternative dispute resolution code;
our security procedures and privacy policy in respect of payment, payment information and personal information are set out below;
there is no minimum duration of the agreement as the transactions are ad hoc; and
section 44 of ECTA does not apply as the goods are perishable, consumer goods.

WEBSITE USAGE TERMS & CONDITIONS

SITE CONTENT DISCLAIMER
- While we strive to display reliable and complete content, certain errors and inaccuracies may occur within the site materials. Galito’s is not responsible for any such erroneous or insufficient content, nor are we responsible for any damage that the website may cause due to occurrences such as misstatements, omissions or viruses, amongst others. Similarly, we are not responsible for the content of or damages that may be caused by any sites that the Websites may link to.
TRADEMARKS AND COPYRIGHT
- Galito’s websites contain many trademarks protected under law. These trademarks are the property of Galito’s and may not be reproduced or copied without our express written permission. This also applies to the content and design of the sites.
- All trademarks, trade names, logos and graphics which are a part of the Galito’s’ website, menu or any other promotional material, apart from those that form part of entities not controlled by Galito’s and its subsidiary companies, remain the exclusive property of Galito’s and its subsidiary companies. Without prior written consent from Galito’s Holdings they may not be copied, distributed, reproduced or transmitted in any form or by any means, electronic or otherwise.
- You are permitted to print and download extracts from this Website for your own personal use on the following basis:
  - Unless otherwise stated, the copyright and other intellectual property rights in this Website and in material published on it (including without limitation photographs and graphical images) are owned by or licensed to Galito’s. These works are protected by copyright laws. For the purposes of these Website Terms, any use of extracts from this Website is prohibited except to reproduce these Website Terms for your own, personal use.
  - You must ensure that Galito’s status as the authors of the material on this Website must always be acknowledged.
  - You are not allowed to use any of the materials on this Website or the Website itself for commercial purposes without obtaining a licence from Galito’s to do so.

INFORMATION SUBMISSIONS
- Any information submitted through the websites to Galito’s will become and remain the property of Galito’s without any compensation to the submitter or creator. We assume no liability for the legality or copyright of the information submitted.
DISCLAIMERS AND LIMITATION OF LIABILITY
- While Galito’s tries to ensure this Website is normally available twenty-four (24) hours a day, Galito’s will not be liable if this Website is unavailable at any time or for any period.
- Access to this Website may be suspended temporarily and without notice.
- Access to Galito’s Stores or call center may be suspended, temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond Galito’s reasonable control. Galito’s disclaims all liability for any malfunction, suspension or interruption of the App, the Site or hotline, including inaccessibility due to network problems. Reasonable efforts have been made to ensure that the website, our server and systems are virus-free but cannot guarantee that this is the case. It is recommended that virus protection software be utilised.
- While Galito’s tries to ensure that information on this Website is correct, we do not promise it is accurate or complete. Galito’s may make changes to the material on this Website, or to the services and prices described in it, at any time without notice. The material on this Website may be out of date, and Galito’s makes no commitment to update that material. In particular, we do not promise that the information provided by the Restaurants and displayed on this Website such as the menus, pricing and estimated times for deliveries and collections is correct or up to date.
- Galito’s provides you with access to this Website and our services on the basis that, to the maximum extent permitted by law, we exclude all representations, warranties, conditions and other terms (including any conditions implied by law which but for these Website Terms might apply in relation to this Website and the services that we provide).
- You are responsible for the security of your password that you used to register with this Website. Unless Galito’s negligently discloses your password to a third party, Galito’s will not be liable for any unauthorised transaction entered into using your name and password.
- Unfortunately, the transmission of information via the internet is not completely secure and free from viruses. Although we will take steps to protect your information, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk.
- Galito’s, and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including any direct, indirect, punitive or consequential loss or damages, contract or otherwise, even if forseeable) in connection with our services, this Website or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on these websites.
- With the exception of any liability referred to in paragraph 10.3 above, our total liability to you in relation to your use of the Website and purchase of goods from it and the services that we provide is limited to an amount equivalent to twice the value of your order or One Thousand South African Rands (R1000.00), whichever is the lower.
- If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all associated costs.
EVENTS OUTSIDE OUR CONTROL
- We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by events outside our reasonable control (“Force Majeure Event”).
- A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
  - strikes, lock-outs or other industrial action;
  - civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
  - fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
  - impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
  - impossibility of the use of public or private telecommunications networks; and
  - the acts, decrees, legislation, regulations or restrictions of any government.
- Our performance under any contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the contract may be performed despite the Force Majeure Event.
ONLINE ADVERTISING
- Galito’s engages third parties that help us deliver our banner advertisements and other online communications. The third parties may collect and use information about Galito’s customers to help us understand the offers, promotions and types of advertising that are most appealing to our customers. The personal information they collect is aggregated and cannot be linked to a person. If you do not wish your personal information to be used in this way, please notify us, otherwise we assume that you consent to this use.
- Third party vendors, including Google and DoubleClick, show Galito’s’ ads on sites on the internet.
- Third party vendors, including Google and DoubleClick, use cookies to serve ads based on a user’s prior visits to Galito’s Group’s website.
- Users may opt out of Google and DoubleClick’s use of cookies by visiting the Google advertising opt-out page or by visiting the Network Advertising Initiative opt out page.
LINKS TO OTHER SITES
- Our sites may contain links to other sites and entities not controlled by Galito’s. This is for your convenience. We are not responsible for the content of these sites and suggest you review their respective distinct policies. If you use these links, you leave this Website.
- This Privacy Policy is subject to change without notice. It is your responsibility to ensure you are aware of the current policy. If you do not agree with the policy, please do not use the Website.
- You may link to this Website homepage (galitos.com), provided that you do so in a fair and legal way which does not damage Galito’s reputation or take advantage of it.
- You must not establish a link from a website that is not owned by you or in a way that suggests a form of association with or endorsement by Galito’s where none exists.
VISITOR MATERIAL AND CONDUCT
- Other than personally identifiable information, which is covered under the Privacy Policy, any material you transmit or post to this Website will be considered non-confidential and non-proprietary. Galito’s and anyone we designate will be free to copy, disclose, distribute, incorporate and otherwise use that material and all data, images, sounds, text and other things embodied in it for any and all commercial or non-commercial purposes.
- You are prohibited from posting, uploading or transmitting to or from this Website any material that:
  - breaches any applicable local, national or international law;
  - is unlawful or fraudulent;
  - amounts to unauthorised advertising; or
  - contains viruses or any other harmful programs.
- You may not misuse the Website (including by hacking).
- Any comments or feedback that you submit through the Website must not:
  - contain any defamatory, obscene or offensive material;
  - promote violence or discrimination;
  - infringe the intellectual property rights of another person;
  - breach any legal duty owed to a third party (such as a duty of confidence);
  - promote illegal activity or invade another’s privacy;
  - give the impression that they originate from us; or
  - be used to impersonate another person or to misrepresent your affiliation with another person.

TERMINATION
- We may terminate or suspend (at our absolute discretion) your right to use this Website and your use of the services immediately without notice to you if we consider you to have breached these Website Terms.
ADDITIONAL TERMS
- These Website Terms shall be governed by and construed in accordance with South African law. Disputes arising in connection with these Website Terms (including non-contractual disputes) shall be subject to the exclusive jurisdiction of the South African courts.
- If any provision or part of a provision of these Website Terms is found by any court or authority of competent jurisdiction to be unlawful, otherwise invalid or unenforceable, such provisions or part provisions will be struck out of these Website Terms and the remainder of these Website Terms will apply as if the offending provision or part provision had never been agreed.
- Any failure or delay by you or us in enforcing (in whole or in part) any provision of these Website Terms will not be interpreted as a waiver of your or our rights or remedies.
- You may not transfer any of your rights or obligations under these Website Terms without our prior written consent. We may transfer any of our rights or obligations under these Website Terms without your prior written consent to any business that we enter into a joint venture with, purchase or are sold to.
- The headings in these Website Terms are included for convenience only and shall not affect their interpretation.
- If any of these Website Terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
- These Website Terms and any document expressly referred to in them constitute the whole agreement between us and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between us relating to the subject matter of any contract.

PRIVACY POLICY

Galito’s is committed to protecting the privacy of all visitors to our website ( order.galitos.com) and all visitors who access our website or services through any mobile application (together, “Website”). Please read the following privacy policy which explains how we use and protect your information.

INFORMATION THAT WE COLLECT FROM YOU
- When you visit the Website or make a Galito’s order through the Website, you may be asked to provide information about yourself including your name, contact details and payment information such as credit or debit card information. We may also collect information about your usage of the Website and information about you from the messages you post to the Website and the e-mails or letters you send to us.
- Our web servers use cookies and may automatically collect technical information that is not personally identifiable, such as your internet browser type and the pages you visit. This information is solely for aggregation purposes which we use to help improve the content of our site.
- By accessing Galito’s information and/or services using mobile digital routes such as (but not limited to) mobile, tablet or other devices/technology including mobile applications, then you should expect that our data collection and usage as set out in this privacy policy will apply in that context too. We may collect technical information from your mobile device or your use of our services through a mobile device, for example, location data and certain characteristics of, and performance data about your device, carrier/operating system including device and connection type, IP address, mobile payment methods, interaction with other retail technology such as use of NFC Tags, QR Codes or use of mobile vouchers. Unless you have elected to remain anonymous through your device and/or platform settings, this information may be collected and use by us automatically if you use the service through your mobile device(s) via any Galito’s powered mobile application, through your mobile’s browser or otherwise.
USE OF YOUR INFORMATION
- Your information will enable us to provide you with access to the relevant parts of the Website and to supply the goods and services you have requested. It will also enable us to bill you and to contact you where necessary concerning our services. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business, for any other purpose whether statistical or analytical and to help us prevent fraud. Where appropriate, now and in the future you may have the ability to express your preferences around the use of your data as set out in this privacy policy and this may be exercised though your chosen method of using our services, for example mobile, mobile applications or any representation of our Website.
- We may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the Website or our services.
- Where you have indicated accordingly, you agree that we may use your information to let you know about our other products and services that may be of interest to you including services that may be the subject of direct marketing and we may contact you to do so by post, telephone, mobile messaging (e.g. SMS, MMS etc.) as well as by e-mail.
- Where you have indicated accordingly, you agree that we may also share information with third parties (including those in the food, drink, leisure, marketing and advertising sectors) to use your information in order to let you know about goods and services which may be of interest to you (by post, telephone, mobile messaging (e.g. SMS, MMS etc.) and/or e-mail) and to help us analyse the information we collect so that we can administer, support, improve and develop our business and services to you.
- If you do not want us to use your data in this way or change your mind about being contacted in the future, please let us know by using the contact details set out in section 7 below and/or amending your profile accordingly.
- Please note that by submitting comments and feedback regarding the Website and the services, you consent to us to use such comments and feedback on the Website and in any marketing or advertising materials. We will only identify you for this purpose by your first name and the city in which you reside.
DISCLOSURE OF YOUR INFORMATION
- The information you provide to us will be transferred to and stored on Yumbi’s servers in Ireland, and may be accessed by or given to our staff working for third parties including companies within the Galito’s group of companies (which means our subsidiaries, our ultimate holding company and its subsidiaries) who act for us for the purposes set out in this policy or for other purposes notified to you from time to time in this policy.
- The information you provide us with may need to be accessed by those third parties that process information such as credit card payments and provide support services for us. In addition, we may need to provide your information to any delivery or collection restaurants/Galito’s franchises (“Restaurants”) that you have placed your order with. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
- If you have consented we may allow carefully selected third parties, including marketing and advertising companies, our affiliates and associates, to contact you occasionally about services that may be of interest to you. They may contact you by telephone, SMS as well as by e-mail. If you change your mind about being contacted by these companies in the future, please let us know by using the contact details set out in section 7 below and/or by amending your profile accordingly.
- If our business enters into a joint venture with, purchases or is sold to or merged with another business entity, your information may be disclosed or transferred to the target company, our new business partners or owners or their advisors.
- We may use the information that you provide to us if we are under a duty to disclose or share your information in order to comply with (and/or where we believe we are under a duty to comply with) any legal obligation; or in order to enforce our Website Terms and any other agreement; or to protect the rights of Galito’s, or others. This includes exchanging information with other companies and other organisations for the purposes of fraud protection and prevention.
SECURITY AND DATA RETENTION
- We take steps to protect your information from unauthorised access and against unlawful processing, accidental loss, destruction and damage. We will keep your information for a reasonable period or as long as the law requires.
- Where you have chosen a password which allows you to access certain parts of the Website, you are responsible for keeping this password confidential. We advise you not to share your password with anyone.
- Unfortunately, the transmission of information via the internet is not completely secure. Although we will take steps to protect your information, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
ACCESSING AND UPDATING
- You have the right to see the information we hold about you (“Access Request”) and to ask us to make any changes to ensure that it is accurate and up to date. If you wish to do this, please contact us using the contact details set out in section 7 below. In the event that you make an Access Request, we reserve the right to charge a fee to meet our costs in providing you with details of the information we hold about you.